From gaining knowledge through chalk and slate to using e-learning platforms that use gamification and metaverse in training programs, learning has come a long way. Integrating the latest digital technologies into their business has helped many organizations streamline business processes and optimize their productivity, employee satisfaction, and growth, which has enriched the quality of the learning environment.
As we all are surrounded by many innovations, it has become essential to be an early adopter of these innovations as they will provide an organization with a competitive advantage in the market.
As humans are constantly in touch with digital components, there is pressure on organizations to adopt digital innovation and adapt to changing business trends to survive in the market, or they might risk their market share. It is now crucial for organizations to transform their L&D processes completely to overcome the challenges of the dynamic business market. Here are some reasons which compel organizations to innovate their operations digitally:
1. Bridging the skill gaps in the workforce:
As more businesses are transforming digitally, there is a growing demand for skilled laborers in the market. A good digital infrastructure will make the organization an attractive prospect that will attract talented potential employees, thereby reducing the skill gap.
2. Meeting the customer demands:
In this digital era, the customer’s demands have risen tremendously over the last two decades due to the latest technologies such as apps, online shopping, and the introduction of the metaverse. Therefore, having a workforce with high TQ(technology quotient) is the need of the hour. Organizations must invest heavily in integrating digital innovation in L&D, which will help improve the customer experience.
3. Handling the post-pandemic business environment:
During the pandemic, many organizations required promising digital innovative technologies to tackle the learning process for remote working employees. It supported the business operations and simplified the supply chains helping the organization to operate efficiently. Hence, this will continue to work in the present and future because businesses across the world have to reap the rewards such as savings in cost budget, rent, and other miscellaneous expenses while operating on this business model.
Integrating digital innovation into L&D can be beneficial for organizations. It can impact the business positively. Here are some of the benefits that the organization will reap:
1. Easy accessibility:
Through well-integrated digital innovative strategies, organizations are taking learning beyond textbooks. They provide learning platforms that combine cloud computing, IoT, and other digital technologies to create an online learning environment that learners can access from anywhere, anytime.
2. Inclusion of future technologies:
Organizations are now adopting innovative digital technologies such as adaptive learning, gamified learning, scenario, and simulation-based learning, video, AR/VR/MR, AI, and blockchain to resolve the learning and development problems and encourage the employees’ growth and development, which in turn reap the rewards for a long time.
3. Flexible working patterns:
In place of full-time working mode, the demand for hybrid and remote working modes has increased due to pandemic restrictions in the past. Organizations need to rely on digital technologies to ensure that all their employees are fully supported and provided with the essential tools to perform the task successfully.
4. Helping employees to adapt to digital technologies:
When a new technology is introduced, it brings significant changes which disrupt the business environment. Many organizations implement vital strategies to adapt to such dynamic changes, one of which is training employees. The organization must help the employees to adapt to the current trends through training and learning programs equipped with the latest digital technologies.
L&D has changed profoundly, all thanks to digital innovation. Without innovation, L&D couldn’t have reached the level that it enjoys today. It has opened up doors to new learning opportunities for both employees and organizations to access the training programs anytime and without any geographical restrictions.