The Client

Our client is a Detroit based Fortune 500 automobile manufacturer with an annual turnover of $450,000 million. With over 350,000 employees worldwide, it disseminates training to its workforce spread across 35 countries.

Business Need

It has been spending around 6% of its capital on training and upskilling. Administrators have tried to align institution resources to the most effective and efficient models for distance education delivery but considering its diverse and spread out workforce, the client was struggling to obtain the expected results from its learning and development initiatives. This resulted in a high amount of economic and social costs. The client needed an integrated learning infrastructure that would bring uniformity in results while adapting to the diversity of its workforce.

KS Solution

It was important to create a unique learning and development program for the creation of uniform training with a multilingual setup which could then be customized depending on the location and skill gaps of the spread-out workforce. The KS team evaluated the client’s current learning infrastructure by looking at:

Cognitive Dimension– It evaluated the learners’ prerequisites to help the team develop appropriate learning strategies to create a tailored learning program for learners with prior knowledge and different learning preferences.

Epistemological Dimension– It evaluated the structure and implementation of the content based on three parameters: The appropriateness, presentation, and perception of the content for learners.

Social Dimension– KS created a collaborative learning environment to foster peer-to-peer learning.

Technical Dimension– KS implemented an appropriate network structure, where learners could experience all their material with ease and obtain technical support as per their needs.

Benefits

Instructors were able to create synchronous e-learning modules that provided an effective evaluation and students could complete it at their own pace and time and the results and individual performance analysis were reported with actionable recommendations.