The BFSI (Banking, Financial Services, and Insurance) industry deals with the colossal responsibility of managing their clients’ most prized material possession while meeting the precipitous expectations of today’s tech-savvy, time-pressed millennial customers with little tolerance for any missteps.
Therefore, to stay ahead of the competition, a BFSI organization must train their personnel in technical competency, information security, and soft skills aside from their core job skills like Branch operations, Customer service, Bank regulatory compliances, Financial products and services, and Regulations and banking technology.